Corrections Policy
Last updated
We work hard to get things right, and when we get something wrong, we say so. Correcting errors openly is part of our Editorial Standards.
How we correct errors
When we confirm a factual error in a published article, we fix the text and add a correction note at the foot of the article. The note starts with the word "Correction" and the date the correction was made. It says what the article got wrong and what is right, so a reader who saw the earlier version knows what changed.
We correct errors in headlines, subheadlines, summary points, captions, charts and source lists in the same way as errors in the body of an article.
We do not change facts silently. The only changes we make without a note are fixes to spelling, grammar or formatting that do not affect meaning.
Corrections and clarifications
A correction fixes a statement that was wrong: a figure, name, date, title, quote or fact.
A clarification is used when an article was accurate but could be misread, left out important context or did not include a relevant response. A clarification note is labeled "Clarification," dated and placed at the foot of the article in the same way as a correction.
An update is different from both. When we add new information to an article after publication, we note the change and its date, but we do not call it a correction because nothing was wrong.
Withdrawn articles
We do not delete articles to hide mistakes. In the rare case that an article's central claim cannot be supported, we withdraw it and leave a note at the same address explaining why.
How quickly we respond
Our target is to review every correction request within two business days of receiving it. When we confirm an error, we correct the article promptly, normally the same day. If we decide a correction is not needed, we will tell you why when you have given us a way to reply.
Request a correction
If you think we have made a mistake, email corrections@capitaltimes.asia or use the form below. It helps us act quickly if you include:
- the headline or link of the article
- what you believe is wrong
- a source or document that shows the correct information
- how we can reach you if we have questions
If you are the subject of an article and want to respond to it, see "Fairness and right of reply" in our Ethics Policy.